Technical Support Executive (Wednesday to Sunday - 5 day working)

Technical Support Associate

Location: On-site | Age: 22–28 years |

We are hiring Technical Support Associates for a technology project. Candidates should have basic technical knowledge, strong English communication, and a customer-first approach.

Responsibilities

• Provide first-level technical support via call/chat/email
• Troubleshoot basic hardware & software issues
• Document cases and follow standard procedures
• Escalate unresolved issues to senior teams
• Maintain customer satisfaction and SLA compliance

Requirements

• Basic understanding of computers & operating systems
• Excellent spoken and written English
• 0–2 years of experience (freshers can apply)
• Graduate/Diploma in IT or related field (preferred)
• Office-based role; willingness to work in shifts if needed

Nice to Have

• Prior tech support or BPO experience
• Familiarity with commonly used IT hardware/software

Job Types: Full-time, Permanent

Pay: Up to ₹40,000.00 per month

Application Question(s):

• Do you have basic Technical Knowledge?
• Are you comfortable working from Wednesday to Sunday? (5 days)

Education

• Bachelor's (Required)

Language:

• English (Required)

Work Location: In person