Digital Business Analyst

*Must be local to Washington

*ONSITE 5 days a week

Ecommerce Analyst

Full-time Ecommerce Analyst role focused on using data to optimize ecommerce and omni-channel performance. You'll turn complex data into clear insights and recommendations that drive growth, improve customer experience, and support decision-making across digital teams.

Key Responsibilities

• Build and maintain reports and dashboards in GA4 and Power BI.
• Develop a roadmap for analytics, including KPIs, testing, and data governance.
• Plan and analyze A/B and multivariate tests across web and app.
• Partner with marketing, product, merchandising, and technology teams to translate needs into insights.
• Support CRM, CDP, and customer data initiatives (segmentation, personalization, lifecycle).
• Combine data from multiple platforms to create executive-ready dashboards.
• Identify and resolve gaps in data capture, tagging, and attribution.
• Analyze customer behavior across channels and present recommendations to leadership.

Qualifications

• Bachelor's degree in a quantitative or business-related field; advanced analytics education a plus.
• 2+ years in business intelligence/analytics or retail technology.
• 3+ years in a digital or ecommerce environment.
• Hands-on GA4 experience; app analytics preferred.
• SQL experience with data warehouses or lakes.
• Power BI experience required; other BI tools a plus.
• Advanced Excel and strong PowerPoint skills.
• Strong communication skills and experience presenting to senior leaders.