Lead Intake Specialist (Inbound Calls – Real Estate)
11 Eleven Capital | Cash Home BuyersJob Description
We’re hiring: Lead Intake Specialist (Inbound Calls – US/CANADA Real Estate)
This is not a typical “call center” role.
You’ll be the first point of contact for homeowners considering selling their property in the US/Canada market. Your job is to
understand the situation, condition and qualify the lead.
You aren't just an assistant; you are the gatekeeper of our deal flow.
What You’ll Do:
- Speed to Lead:
Respond to incoming Meta, SEO, and Google Business leads within 3 minutes or less.
- The Discovery:
Execute empathy-led qualification calls to understand a seller’s Motivation, Timeline, Condition, and Price (The 4 Pillars).
- The Hand-off:
Move high-intent leads into our CRM and schedule appointments for our Sales team.
- Nurture:
Manage the "long-game" follow-ups through SMS and email sequences.
Who You Are
- Night Owl:
You are energized working during North American business hours (EST/EDT).
- Rapport Builder:
You can build trust with a distressed homeowner in 30 seconds.
- System-Disciplined:
You believe that "if it’s not in the CRM, it didn't happen."
- Excellent English:
High-level verbal and written communication with a neutral or North American-friendly accent.
- Experience
in international voice process / inside sales
- Ability to think during conversations (not just follow scripts)
Why Join Us?
- Base + performance incentives.
- Direct mentorship from the founders of a $30M+ equity portfolio.
- The opportunity to grow into a Sales or Disposition role as we scale (Promotion)
Requirements
- Stable high-speed internet
- Quiet workspace during shift hours
- Good-quality headset with clear microphone
This role is NOT for you if:
- You rely heavily on scripts
- You struggle to control conversations
- You prefer predictable, repetitive tasks
How to apply
Email: the11elevencapital@gmail.com
Include
- Resume
2.In the job description, add a line:
"To be considered, send a 60-second video or audio recording explaining why you are the best fit for a high-stakes Real Estate team.
3.A short voice note or video (1–2 min) responding to a seller:
"I might sell my house but I’m not in a rush, just exploring offers."
Applications without this will not be considered.
We’re looking for 1–2 serious hires who want to grow long term.
- If that’s you, apply.
About 11 Eleven Capital | Cash Home Buyers
11 Eleven Capital | Cash Home Buyers
the11elevencapital.com
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