Job Description What's the opportunity? We're looking for an experienced Senior Site Reliability Engineer who will bring focus and subject-matter expertise around designing and implementing reliable, scalable AI service infrastructure and automation systems. This is a unique opportunity to grow in the world of AI operations and work with a team of passionate individuals committed to bringing enterprise-grade reliability to our production AI services. At RBC Borealis, you’ll be joining a team that works directly with leading researchers in machine learning, has access to rich and massive datasets, and offers the computational resources to support ongoing development in areas such as reinforcement learning, unsupervised learning and computer vision. You can find out more about our research areas at rbcborealis.com. Your responsibilities include: Designing, building, and optimizing AI service reliability infrastructure and automation systems that operate the business's AI and ML applications Designing and implementing best practices and standards for reliability, observability, and incident response across AI systems and ML pipelines Collaborating with engineers and machine learning researchers to ensure continuous deployment, monitoring, and resilience of AI applications at scale Supporting AI applications and projects with infrastructure design decisions, capacity planning, and comprehensive observability Building highly scalable, resilient cloud and on-premise systems for hosting AI services using state-of-the-art technologies You're our ideal candidate if you have: Strong and relevant experience designing and implementing distributed systems and reliability infrastructure for AI systems Proven expertise in Site Reliability Engineering practices, including observability, alerting, and incident management Working with building and maintaining CI/CD pipelines such as Jenkins, GitHub Actions, or similar tools In-depth knowledge of Kubernetes and OpenShift Container Platform (OCP4) or similar container orchestration platforms Hands-on experience with observability and monitoring platforms such as Dynatrace, Datadog, or similar solutions Experience implementing logging and tracing solutions for distributed systems using platforms like Elasticsearch or similar tools Experience optimizing containerized workloads and managing cloud infrastructure across hybrid environments Hands-on experience building and deploying hybrid environments on-prem and major cloud environments, such as AWS and Azure Experience managing NoSQL databases such as MongoDB in production environments Familiarity with machine learning model deployment, serving, and operational requirements Experience or interest in exploring self-hosted machine learning model infrastructure and agentic workflow systems Familiarity with programming languages such as Python, Bash or JavaScript What's in it for you? Become part of a team that thinks progressively and works collaboratively. We care about seeing each other reach full potential; A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock options where applicable; Leaders who support your development through coaching and managing opportunities; Ability to make a difference and lasting impact from a local-to-global scale. About RBC Borealis RBC Borealis is the driving force behind Royal Bank of Canada’s AI and data innovation. As part of Canada’s largest financial institution, we bring together a team of architects, engineers, scientists, and product experts on a mission to revolutionize finance through world-class research, solutions, and a resilient data platform. With locations across Toronto, Waterloo, Montreal, Calgary, and Vancouver, we’re at the forefront of AI research and platform development. With a focus on cutting-edge research in areas like time series forecasting, causal machine learning, and responsible AI, we are seamlessly integrating AI research and data engineering, to solve critical challenges in the financial industry. We are building intelligent, and scalable, data-driven solutions that will help communities thrive and drive innovation for our customers across the bank. Inclusion and Equal Opportunity Employment RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request. #TECHPJ #Ll-POST Job Skills Application Infrastructure, Application Networking, Containerization, Database Monitoring, Dynatrace APM, ElasticSearch, GitHub Actions, Kubernetes, Log Monitoring, MongoDB Administration, Monitoring Tools, Python (Programming Language), Red Hat OpenShift Additional Job Details Address: 407 8 AVE SW:CALGARY City: Calgary Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2026-04-23 Application Deadline: 2026-05-15 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.‎ We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.