Lead Application Support Specialist

Job Description What is the Opportunity? Enterprise Architecture Platforms team operates RBC’s Application Portfolio Management application, implementing and managing control processes, enhancements, integrations, and supporting partner teams in updating and consuming APM data, and we are looking for an ambitious and driven individual to help manage and improve the platform. In this role you will be working with other Enterprise Architecture teams on defining and improving controls and processes in the APM solution, and working with clients and partners across the enterprise to ensure accuracy of APM data and proper integration with other systems. You will plan, coordinate, communicate and execute activities in pursuit of these goals. What will you do? Build systems integrations, automations, data quality tools and dashboards in support of application portfolio management and governance Develop and oversees support processes Implement and manage data transformations Support upstream and downstream teams and their integrations in development and production Supervise and executes production implementations and support activities Monitor the application and troubleshoot issues, liaise with the vendor to find optimal solutions to problems Execute ad hoc batch processes Follow enterprise change control management process Must have: Experience operating and supporting enterprise-scale applications Experience with end-to-end process design and implementation Experience with Python and Javascript development, or similar Strong written and verbal communication skills Experience with enterprise change control processes Deadline-driven and results-oriented; able to meet consistently high quality standards while handling a variety of tasks and deadlines simultaneously. Nice to have: Experience agile development and Jira Experience with SAP LeanIX Excellent interpersonal skills to work across IT partners and business. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team A world-class training program in financial services Flexible work/life balance options Opportunities to do challenging work #LI-POST Job Skills API Programming, Change Control Management, Customer Service, Data Analysis, Data Quality, Decision Making, Enterprise Application Delivery, Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Systems Integration, Javascript Coding, Python Software Development, System and Console Operations, System Applications, Systems Software Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: Toronto Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2026-04-02 Application Deadline: 2026-05-02 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.‎ We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.