Customer Success Manager Salary (2026)
Based on 58 real job listings · Updated April 2026
25th Percentile
$89K
Median
$101K
75th Percentile
$129K
See where YOU fall on this scale
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Based on your 3 years of experience, you're likely in the Mid-level range:
$89K – $129K
Customer Success Manager Salary by Seniority Level
| Level | Salary Range | Median |
|---|---|---|
| Entry | $58K – $84K | $66K |
| Mid | $89K – $129K | $101K |
| Senior | $116K – $168K | $132K |
| Staff | $138K – $200K | $157K |
Work Model Split
Remote
23%
On-site / Hybrid
77%
Top Companies Hiring Customer Success Managers
| Company | Avg Salary | Open Roles |
|---|---|---|
| mongodb | N/A | 11 |
| maintainx | N/A | 11 |
| appian corporation - class a common stock | N/A | 10 |
| stripe | N/A | 6 |
| servicenow | N/A | 5 |
Other Business & Adjacent Salaries
Customer Success Manager Salary by City
Frequently Asked Questions
What is the average Customer Success Manager salary in the US?
The median Customer Success Manager salary in the US is $101K per year, with a range from $89K (25th percentile) to $129K (75th percentile) based on 58 active job listings.
What factors affect Customer Success Manager salary?
Customer Success Manager salaries vary significantly based on years of experience, company size, location (remote vs. on-site), industry, and specific technical skills. Senior roles can earn 30–55% more than entry-level positions.
What cities pay the most for Customer Success Manager roles?
San Francisco, New York, and Seattle consistently rank among the highest-paying cities for Customer Success Manager roles.
How do I negotiate a higher Customer Success Manager salary?
Research market rates using tools like TryApplyNow's salary guide, know your 25th–75th percentile range, and benchmark against your years of experience. Having competing offers and documenting your impact are the strongest negotiation levers.
Is remote Customer Success Manager pay comparable to on-site?
About 23% of Customer Success Manager job listings offer remote work. Remote roles can sometimes pay 5–15% less than co-located roles in high-cost cities, but often match or exceed salaries in lower-cost markets.
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