Role Overview
Strutta is hiring a entry-level Customer Success Specialist (Support). This is a full-time role. Part of Strutta's Social Media hiring, posted 2 days ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Position Overview Strutta is currently seeking a Customer Success team member for a one-year term (maternity). Strutta is a DIY Social Media Contests & Sweepstakes platform based in Vancouver that has served some of the largest consumer brands in the world over its 9-year existence. We are currently looking for a support delivery expert to cover our Customer Success function for a 1-year term. Youll be enabling a highly diverse group of users and partners as they work to develop social promotions for their brands using our online platform. You: Have 3-5 years experience in a support capacity Love problem solving and feel comfortable in high-pressure situations Have worked in a software environment before Are a strong communicator and execellent provider of customer service, both over the phone and through email Are comfortable in ZenDesk, Desk.com, or an equivalent support platform Enjoy using social media, and are active on at least a few channels Thrive in a self-driven, independent work environment Feel comfortable using a Mac or a PC It would be nice if you: Are flexible with availability/times of work Have experience with Quality Assurance/testing Have worked in a SaaS environment before Understand the objectives of digital marketers
Frequently Asked Questions
How do I apply for the Customer Success Specialist (Support) position at Strutta?
Use the Apply button above to submit your application directly to Strutta. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
What does a Customer Success Specialist (Support) at Strutta earn?
Strutta has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Success Specialist (Support) role at Strutta posted?
This role was posted on June 7, 2026 (2 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
Is the Customer Success Specialist (Support) role at Strutta entry-level?
Yes. This is an entry-level position. Strong candidates typically have 0-2 years of relevant work experience, internships, or significant project work. Read the full description for any specific qualification requirements Strutta has listed.
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