SUMMARY: You would be working with two, small computer-based businesses, responsible for customer service and efficient operation, including coordination of our IT and marketing resources, and keeping track of revenue and expenses.

COMPANY INFORMATION:

There are two companies: The Servicemembers Civil Relief Act Centralized Verification Service verifies whether people are on active military duty and our customers are attorneys, landlords, and banks who need to assure the courts that they are complying with federal law. D.C. Registered Agent, Inc. is a company that provides services to other companies doing business in the District of Columbia and accepts summons and subpoenas, and assists with obtaining local business licenses.

This is fast-paced and exhilarating work. Join us and take advantage of your entrepreneurial and organizational skills.

DUTIES AND RESPONSIBILITIES:

• Ensure that security procedures are strictly followed because highly-confidential personal information is handled.
• Oversee all aspects of customized, secure computer programs that have been designed to run both businesses.
• Answer phones, chat, direct questions, and handle mail.
• Assist with customers needing business licenses and official documents within the District of Columbia.
• Accept delivery of summons and subpoenas and log them in and forward to clients.
• Maintain and update bookkeeping.
• Advise clients when their corporate status is expiring to avoid revocation.
• Order and maintain supplies as needed for office.

QUALIFICATIONS

• Possess an Associate Degree and/or 2-4 years’ experience in Office administrative position.
• Proficient with Microsoft Office products, especially Microsoft Tasks. It would help if you have familiarity with Quickbooks Desktop or similar.
• A plus: if you can demonstrate your capacity in implementing AI or editing in HTML.
• Organized and meticulous.
• Communicate and work effectively with other staff and clients.
• Strong verbal and written communication skills. Perfect English (much of your discussion is with lawyers)
• Background check
• Outgoing and precise.

We are an equal opportunity employer.

Benefits begin after 60-day probationary period.

Job Type: Full-time

Pay: $25.00 - $27.00 per hour

Benefits

• Health insurance
• Paid time off

Application Question(s):

• Do you have any experience is writing in HTML or other coding?
• Have you worked with Microsoft Tasks?
• What sets you apart from other candidates?

Education

• Associate (Preferred)

Work Location: In person