Description

The Senior Management Analyst will serve as a key leader within the District of Columbia Government’s Office of the Chief Technology Officer (OCTO), spearheading the DC Department of Motor Vehicles’ (DC DMV) IT modernization project. This position plays a critical role in advancing operational effectiveness and driving innovative solutions across city operations, acting as a Subject Matter Expert (SME) in business and process improvement for OCTO’s DC-Net project management team.

Job Duties:

• Lead and oversee the DC DMV IT modernization project through all phases of the project lifecycle.
• Collaborate with stakeholders to design, implement, and improve systems and procedures supporting DMV operations and strategic goals.
• Conduct organizational studies to identify inefficiencies and recommend sustainable process improvements.
• Act as the business and process improvement SME within the DC-Net project management team.
• Analyze operational data to identify gaps, trends, and opportunities for efficiency gains.
• Develop comprehensive operations and procedures manuals for program execution and continuity.
• Drive process simplification initiatives and implement measurement studies for operational effectiveness.
• Manage relationships with internal teams, contractors, and vendors to ensure project alignment and success.
• Ensure compliance with relevant regulations, standards, and frameworks for government IT modernization.
• Prepare detailed reports and presentations for sponsors, senior management, and stakeholders.

Qualifications

• Bachelor’s degree in business administration, public administration, information systems, or a related field (Master’s preferred).
• Ability to obtain and maintain a public trust
• Proven experience managing large-scale IT modernization or transformation projects, preferably in the public sector.
• Expertise in business process analysis, organizational studies, and workflow design.
• Strong technical understanding of telecommunications networks, IT systems, and infrastructure projects.
• Proficiency in developing operations and procedures manuals.
• Excellent analytical, problem-solving, and decision-making skills.
• Demonstrated ability to collaborate with stakeholders from government entities to third-party vendors.
• Skilled in project management tools and methodologies (e.g., Agile, Scrum).
• Knowledge of regulatory compliance standards for government IT services.

Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.