Senior IT Desktop Support Technician (Manager) Gurgaon

Michael Page

Full Timesenior Hybrid

INPosted 5 days ago

Job Description

Gain exposure to a global platform
Operate in an environment that values business building and collaboration.

About Our Client

The hiring company is a medium-sized professional services and consultancy firm known for its technology-driven solutions and client-focused approach. It provides a robust platform for employees to work on cutting-edge projects in a collaborative environment.

Job Description

Provide comprehensive desktop support, including hardware and software troubleshooting for end-users.
Manage IT assets, ensuring proper inventory and compliance with company policies.
Install, configure, and maintain operating systems, software, and peripheral devices.
Coordinate with external vendors for hardware repairs and software updates when necessary.
Monitor and maintain network connectivity and related equipment.
Conduct regular system audits to ensure optimal IT performance and security.
Provide technical guidance and training to internal teams when required.
Develop and implement IT support policies and procedures to enhance overall efficiency.

The Successful Applicant

A successful Sr IT Desktop Support Technician (Manager) should have:

Strong Windows OS troubleshooting (registry, services, event viewer, networking basics).
Experience with Microsoft 365 administration.
Understanding of hybrid AD environments.
Familiarity with virtualization platforms.
Basic networking knowledge (DNS, DHCP, VLAN concepts).
Endpoint management tools (Intune strongly preferred).
Experience with RMM tools (similar to NinjaOne) a plus.
Security awareness (endpoint AV, MFA enforcement, access control).

What's on Offer

Opportunities to work on innovative projects in a professional services and consultancy setting.
A collaborative work environment in a modern Gurgaon office.

If you're ready to take the next step in your career as a Sr IT Desktop Support Technician (Manager), apply now to join this exciting opportunity in Gurgaon!