As a Senior Associate - Logistics Coordinator at HaystackAnalytics in Navi Mumbai, your role will involve coordinating the end-to-end movement and tracking of diagnostic samples. You will be responsible for ensuring timely and accurate transportation of samples, monitoring pickup-to-delivery timelines, and driving Turnaround Time (TAT) adherence across logistics operations. Your key responsibilities include:

• Coordinating with internal teams, vendors, courier partners, and phlebotomists for shipment scheduling and operational execution.
• Maintaining accurate records of sample inventory, shipment status, delivery confirmations, and operational reports.
• Monitoring shipment progress, resolving delays, discrepancies, escalations, or delivery issues.
• Ensuring proper cold chain monitoring and temperature-controlled handling of samples during transit.
• Collecting and monitoring patient/customer feedback related to sample pickup experience, logistics service quality, and delivery timelines.
• Maintaining hygiene standards, professional attire, grooming, and behavioral compliance of phlebotomists and logistics personnel.

You should possess knowledge of logistics coordination and sample transportation processes, understanding of cold chain management, and temperature-sensitive shipment handling. Strong communication, coordination, documentation, and reporting skills are essential for this role. Additionally, you should have the ability to manage operational escalations, multitask efficiently, and demonstrate a customer service orientation with attention to detail.

Qualifications and Experience:

• Graduation in Logistics, Healthcare Operations, Supply Chain, or related field is preferred.
• 13 years of experience in logistics coordination, healthcare operations, diagnostics, or courier management is preferred.

By ensuring compliance with company SOPs, safety standards, and regulatory requirements related to sample handling and transportation, you will contribute to maintaining effective vendor relationships, service quality, operational consistency, and timely execution.

(Note: No additional details about the company were provided in the job description.) As a Senior Associate - Logistics Coordinator at HaystackAnalytics in Navi Mumbai, your role will involve coordinating the end-to-end movement and tracking of diagnostic samples. You will be responsible for ensuring timely and accurate transportation of samples, monitoring pickup-to-delivery timelines, and driving Turnaround Time (TAT) adherence across logistics operations. Your key responsibilities include:

• Coordinating with internal teams, vendors, courier partners, and phlebotomists for shipment scheduling and operational execution.
• Maintaining accurate records of sample inventory, shipment status, delivery confirmations, and operational reports.
• Monitoring shipment progress, resolving delays, discrepancies, escalations, or delivery issues.
• Ensuring proper cold chain monitoring and temperature-controlled handling of samples during transit.
• Collecting and monitoring patient/customer feedback related to sample pickup experience, logistics service quality, and delivery timelines.
• Maintaining hygiene standards, professional attire, grooming, and behavioral compliance of phlebotomists and logistics personnel.

You should possess knowledge of logistics coordination and sample transportation processes, understanding of cold chain management, and temperature-sensitive shipment handling. Strong communication, coordination, documentation, and reporting skills are essential for this role. Additionally, you should have the ability to manage operational escalations, multitask efficiently, and demonstrate a customer service orientation with attention to detail.

Qualifications and Experience:

• Graduation in Logistics, Healthcare Operations, Supply Chain, or related field is preferred.
• 13 years of experience in logistics coordination, healthcare operations, diagnostics, or courier management is preferred.

By ensuring compliance with company SOPs, safety standards, and regulatory requirements related to sample handling and transportation, you will contribute to maintaining effective vendor relationships, service quality, operational consistency, and timely execution.

(Note: No additional details about the company were provided in the job description.)