As a Sample Logistics Coordinator Associate in Turbhe - Navi Mumbai, your role is crucial in ensuring the efficient transportation of samples within the Mumbai region. Your attention to detail and proactive approach will contribute to the smooth movement of diagnostic samples and maintaining the integrity of the cold chain.

Key Responsibilities:

• Coordinate end-to-end movement and tracking of diagnostic samples, ensuring timely and accurate transportation.
• Monitor pickup-to-delivery timelines and drive TAT (Turnaround Time) adherence.
• Ensure proper cold chain monitoring and temperature-controlled handling of samples during transit.
• Coordinate with internal teams, vendors, courier partners, and phlebotomists for efficient shipment scheduling.
• Maintain accurate records of sample inventory, shipment status, and operational reports.
• Prepare logistics documentation including shipping labels, invoices, manifests, and compliance records.
• Proactively monitor shipment progress, resolve delays, discrepancies, and delivery issues.
• Ensure hygiene standards, professional attire, grooming, and behavioral compliance of personnel.
• Collect and monitor patient/customer feedback related to logistics service quality and delivery timelines.
• Maintain vendor relationships to ensure service quality, operational consistency, and timely execution.
• Ensure compliance with company SOPs, safety standards, and regulatory requirements.

Qualifications & Experience:

• Graduate in Logistics, Healthcare Operations, Supply Chain, or related field.
• Minimum 6 months of experience in logistics coordination, healthcare operations, diagnostics, or courier management preferred.

In this role, your knowledge of logistics coordination, cold chain management, and strong communication skills will be essential. Your ability to manage operational escalations, multitask efficiently, and maintain accurate documentation will contribute to the success of the sample transportation operations. As a Sample Logistics Coordinator Associate in Turbhe - Navi Mumbai, your role is crucial in ensuring the efficient transportation of samples within the Mumbai region. Your attention to detail and proactive approach will contribute to the smooth movement of diagnostic samples and maintaining the integrity of the cold chain.

Key Responsibilities:

• Coordinate end-to-end movement and tracking of diagnostic samples, ensuring timely and accurate transportation.
• Monitor pickup-to-delivery timelines and drive TAT (Turnaround Time) adherence.
• Ensure proper cold chain monitoring and temperature-controlled handling of samples during transit.
• Coordinate with internal teams, vendors, courier partners, and phlebotomists for efficient shipment scheduling.
• Maintain accurate records of sample inventory, shipment status, and operational reports.
• Prepare logistics documentation including shipping labels, invoices, manifests, and compliance records.
• Proactively monitor shipment progress, resolve delays, discrepancies, and delivery issues.
• Ensure hygiene standards, professional attire, grooming, and behavioral compliance of personnel.
• Collect and monitor patient/customer feedback related to logistics service quality and delivery timelines.
• Maintain vendor relationships to ensure service quality, operational consistency, and timely execution.
• Ensure compliance with company SOPs, safety standards, and regulatory requirements.

Qualifications & Experience:

• Graduate in Logistics, Healthcare Operations, Supply Chain, or related field.
• Minimum 6 months of experience in logistics coordination, healthcare operations, diagnostics, or courier management preferred.

In this role, your knowledge of logistics coordination, cold chain management, and strong communication skills will be essential. Your ability to manage operational escalations, multitask efficiently, and maintain accurate documentation will contribute to the success of the sample transportation operations.