Help Desk Operations Lead Deputy Project Manager

A technology services and solutions company is seeking a Deputy Project Manager to oversee daily operations of application help desk support in Kearneysville, West Virginia. Candidates should have a strong call center management background with at least 10 years of experience, preferably in IT and service management frameworks. The role involves optimizing staffing levels and providing analytical support for performance metrics.

It offers opportunities for growth within a responsive and innovative work environment.

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