About Cyara

Cyara is the world’s leading Automated CX Assurance Platform, trusted by the most recognizable global brands to deliver exceptional customer experiences with less effort, cost, and risk. Our platform supports the entire CX software development lifecycle, from design and functional testing through load testing, chatbot validation, and continuous production monitoring ensuring enterprises can build flawless customer journeys across voice and digital channels. With a growing focus on AI-driven CX transformation, Cyara is pioneering the next generation of assurance solutions that use intelligent automation and AI to elevate how enterprises test, optimize, and transform customer interactions.

Our Values

At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.

Commitment to DEIB

At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.

Role Summary

We are seeking a dynamic and highly experienced engineering leader to join our senior leadership team as VP of Engineering. This role will focus on driving technical excellence, scalable product delivery, and embedding AI capabilities across our platform. The ideal candidate will have a strong technical background, demonstrated leadership of global engineering organizations, a passion for customer-centric innovation in CX assurance, and relevant hands-on experience with AI, platform architecture and SaaS product delivery at scale.

Responsibilities

Engineering Leadership & Delivery

Develop and implement the technology strategy that aligns with Cyara’s business goals and objectives.