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Content Writer I (Remote)

Businessolver
Full Timeentry
Maryland, USPosted 2 days ago

Job Description

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

Please be aware of recruitment scams. Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information. You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.

The Content Writer I role is an individual that writes benefits educational content in support of multiple client's benefits strategies. They apply their knowledge of both effective communication strategies, the English language, and benefits to act as a true consultant to our clients and help them reach their outlined program goals. They take into account the client's culture, tone of voice, and client style guides to write content for a variety of benefits-related communications that are employee facing.

The Gig:

Approach all work with a focus on fulfilling Businessolver's mission, vision, values, and organizational goals while fostering a positive team environment and an improved consumer experience.

Create and deliver required content writing, editing, and proofreading for various mediums such as benefit guides, home mailings, email, text messages, presentations, video scripts, websites, and more for managed book of business.

Ensure quality, accuracy, and timeliness of content delivery

Gather and leverage discovery documentation and resources to produce impactful content to educate our clients’ unique employee demographics

Maintain client-specific artifacts such as project briefs, the eligibility and content matrix and any other relevant resources.

Adhere to client writing style guides in all writing projects

Understand client health plan(s) and employee benefit package details per population in order to communicate with accuracy.

Understand best practices as outlined by the broader Consumer Experience team, be consultative with clients and influence their adoption of best practices.

Leveraging project management software, monitor and complete tasks as assigned related to client projects by the assigned due date.

Identify and resolve project issues and escalate as necessary to help manage project risks. Manage activities, progress, and deadlines across multiple projects using outlined SOPs and project management software.

Complies with all policies and standards

What you need to make the cut:

Proficient in Microsoft Office products, including PowerPoint

At least 1-3 years professional experience in journalism, content creation, or other related field

Professional demeanor, ability to build trusting relationships and create a sense of urgency to accomplish results.

Strong organizational and time management skills with the ability to recognize project risks and competing priorities

Strong collaboration and project management skills – an ability to work effectively with different people within an organization (technical, salespeople, executives)

Excellent verbal and written communication skills, with exceptional interpersonal skills A compelling portfolio of writing samples must be submitted for consideration

Strong understanding for AP and Chicago style writing rules and guidelines.

The pay range for this position is 48K to 75K per year (pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).

Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here:

Dear Applicant.

At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process.

Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith.

We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren’t just about compliance, they’re about ensuring fairness, safety, and trust for everyone involved.

Put

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