Live Chat Customer Interaction Specialist

Enhance customer service at 401 Dixie Hyundai as a Live Chat Customer Interaction Specialist in Mississauga, ON. Focus on lead generation and high-quality appointment setting while providing immediate support.

This full-time position emphasizes rapid engagement and professional communication across all digital inquiries. You will qualify customers, ensuring no opportunity is missed while maintaining proper CRM documentation. Your ability to engage successfully with multiple customers will help drive business success through effective appointment management.

Key Responsibilities:

• Engage promptly with all incoming live chat inquiries
• Qualify sales leads based on detailed customer information
• Arrange appointments that align with dealership goals
• Maintain organized records within CRM systems
• Support sales initiatives during downtime by following up on leads

Requirements

• Experience in automotive sales processes preferred
• Excellent multitasking skills for managing chats
• Familiarity with CRM and chat tools
• Detail-oriented with strong note-taking abilities
• OMVIC certification and valid driver's license

Utilize your strong communication skills to drive sales at 401 Dixie Hyundai’s Mississauga location. #J-18808-Ljbffr