Chat Support Specialist at 401 Dixie Hyundai

Join 401 Dixie Hyundai as a Chat Support Specialist in Mississauga, ON, providing professional digital support to enhance customer inquiries. Streamline lead generation and appointment-setting processes.

In this full-time onsite role, you will engage in real-time communications, addressing customer needs while ensuring swift lead follow-up. Maintaining accurate CRM data is essential for creating opportunities and connecting with the Sales Team. Your ability to maintain professionalism and adapt your style to match customer needs will set the tone for successful interactions.

Key Responsibilities:

• Maintain immediate engagement on inbound chats
• Gather and qualify customer information for leads
• Book high-quality appointments with clients
• Monitor chat performance metrics to improve outcomes
• Collaborate with Sales Consultants for seamless lead transfers

Requirements

• Some automotive sales experience preferred
• Proven ability to handle multiple chat threads
• Familiarity with CRM systems and chat applications
• Strong note-taking and detail management skills
• OMVIC certification and a valid driver's license

Bring your chat expertise to enhance client experiences at 401 Dixie Hyundai.

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