Enterprise Account Manager - Media Solutions

Join WideOrbit as an Enterprise Account Manager focused on media solutions in Ontario. Utilize your expertise to enhance relationships and drive strategic growth for top-tier clients. In this remote role, you will serve as a crucial link between WideOrbit and major global customers in the linear media landscape.

With your extensive industry knowledge, you will identify customer challenges while collaborating with internal teams to optimize solutions and ensure account growth. Strong self-management and strategic thinking are key for this position’s success. Key Responsibilities:

• Build and maintain strategic relationships with enterprise clients
• Track and improve customer satisfaction metrics
• Act as the voice of the customer for product improvements
• Plan and execute business reviews with senior clients
• Identify upsell and renewal opportunities within account plans Requirements:
• 5+ years experience in Canadian audio and TV markets
• Proven account management or customer success background
• Familiarity with WideOrbit products essential
• Excellent communication and project management skills
• French language skills a plus Drive business success at WideOrbit while enhancing client partnerships in a fast-evolving media industry.